Whether your computer is slow, something stopped working, or you just can't figure something out — we're here to help. No problem is too small.
Talk to someone in Sequim
(360) 460-3948Here are some of the everyday things people call us about:
Is your computer slow, freezing up, or behaving strangely? We'll get to the bottom of it. We handle everything from removing viruses and cleaning up junk files to fixing software errors and replacing worn-out parts. Most tune-ups make a noticeable difference the same day.
Can't get online? WiFi dropping in certain rooms? New router that won't cooperate? We'll get your home or office connected and make sure the signal reaches where you need it. We set things up securely so you don't have to worry about unwanted guests on your network.
If you're seeing scary warnings, unexpected pop-ups, or your browser has been taken over by something you didn't install — that's a job for us. We'll safely remove the threat, check for anything else that snuck in, and make sure your computer is protected going forward.
Your family photos, important documents, and memories deserve to be safe. We'll set up a simple backup system so your files are protected automatically — no technical knowledge required on your end. We can also help recover files that have been accidentally deleted.
Got a new computer, tablet, or phone and not sure where to start? We'll get everything set up the way you like it — accounts, email, apps, printers, and transfers from your old device. We'll walk you through how to use it too, at whatever pace works for you.
Prefer someone to come to you? We make house calls throughout Sequim and the surrounding area. Sometimes it's just easier to have a technician at your kitchen table — especially for things like printer setups, WiFi problems, or getting a new device going. No need to unplug everything and haul it in.
For a lot of problems we do not need the computer in front of us. With your permission we can connect over the internet and fix it while you watch.
Only download this if you called us first
Download AnyDesk only when you have phoned us on (360) 460-3948 — the number on your invoice, or the one on this page. Look it up yourself; never use a number someone reads out to you over the phone.
Rainshadow Tech Solutions will never call you out of the blue and ask you to install screen-sharing software. If you get an unexpected call or a pop-up from someone claiming to be us, or Microsoft, or your bank, telling you to download a program so they can “fix” your computer — that is not us. Hang up. Then call (360) 460-3948 yourself if you want to check.
We will never ask you for your passwords, your card details, or payment in gift cards.
Use the button below. AnyDesk is a small, widely used remote-support program — it opens straight away, and you can close it when we are finished. Nothing keeps running in the background.
When AnyDesk opens it shows a nine-digit number on screen, listed as Your Address. Nobody can connect to your computer without it, so keep it to yourself until you are on the phone with us.
Ring (360) 460-3948 and read us the nine digits. AnyDesk then asks you to accept the connection — nothing happens until you click Accept. You can see everything we do, and you can disconnect at any moment.
Then call us and read out your code
(360) 460-3948No hidden fees, no surprises. We'll always tell you what something will cost before we start any work.
$100/hour — Great for general repairs, troubleshooting, and anything that doesn't fit a flat-rate package. You only pay for the time we spend on your problem.
Virus Removal — $120
OS Reinstall — $100
Hardware Upgrades — from $150
Flat rates mean no surprises — you know the cost upfront.
$100/hour — We come to you, anywhere in Sequim and the surrounding area. Perfect for WiFi issues, printer setups, new device help, or anything that's easier to sort out at home.
Starting at $300/month — Regular maintenance, backups, and support for up to 5 devices. Keep your business running without having to worry about tech problems. Contact us to build a plan that fits.
Rainshadow Tech Solutions is based right here in Sequim, serving homes and small businesses across the Olympic Peninsula. We're here for all kinds of people — retirees getting to grips with a new laptop, families worried about a virus, and small business owners who just need their computers to work reliably. We don't talk down to anyone, we don't rush through jobs, and we genuinely enjoy helping people feel more comfortable with their technology.
If you've ever felt embarrassed to ask a tech question, please don't be. There's truly no such thing as a dumb question when it comes to computers. Give us a call or drop us a message — we're happy to help.
Call us at (360) 460-3948 or email rainshadowtech@rainshadowtechsolutions.com — we're happy to talk it through with no pressure and no obligation.
Call
Visit
720 E Washington St #112
Sequim, WA 98382
Hours
Monday to Friday, 9am to 5pm
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